Privacy Policy

Citro Labs ("Citro Labs," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use ego bot and related services (collectively, the "Service"). Please read this policy carefully. By accessing or using the Service, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We collect information that you provide directly, information that is collected automatically when you use the Service, and information from third-party sources.

1.1 Information You Provide

When you register for an account, contact us, or otherwise interact with the Service, you may provide us with personal information such as your name, email address, and account preferences. You are not required to provide any personal information, but certain features of the Service may not be available if you choose not to.

1.2 Information Collected Automatically

When you use the Service, we may automatically collect certain technical information, including your device type, operating system version, unique device identifiers, browser type, and general usage data. This information is collected through standard technologies such as log files and may be aggregated and anonymized.

1.3 On-Device Data

ego bot is designed with a local-first architecture. Workflow data, task histories, and personal preferences are processed and stored locally on your device. This on-device data is not transmitted to Citro Labs servers unless you explicitly choose to enable features that require cloud synchronization.

2. How We Use Your Information

We may use the information we collect to:

• Provide, operate, and maintain the Service;
• Improve, personalize, and expand the Service and develop new features;
• Understand and analyze usage trends and preferences of our users;
• Communicate with you, including for customer service, updates, and informational purposes;
• Detect, prevent, and address technical issues, fraud, or security concerns;
• Comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. We may share information in the following circumstances:

• Service Providers. We may share information with third-party vendors who perform services on our behalf, such as hosting, analytics, and customer support. These providers are contractually obligated to protect your information and may only use it for the purposes for which it was disclosed.
• Legal Requirements. We may disclose information if required to do so by law or in response to valid legal process, such as a subpoena, court order, or government request.
• Business Transfers. In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Data Security

We implement commercially reasonable technical and organizational measures to protect the security of your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, to comply with our legal obligations, resolve disputes, and enforce our agreements. On-device data is retained locally and is under your control; you may delete it at any time through the Service settings.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the right to access, correct, update, or delete your personal information. You may also have the right to object to or restrict certain processing of your information. Since ego bot stores most data locally on your devices, you have direct control over your data at all times. To exercise any of these rights, please contact us at the address below.

7. International Data Transfers

If you access the Service from outside the country in which our servers are located, your information may be transferred to, stored, and processed in a country other than your own. By using the Service, you consent to the transfer of your information to countries that may have different data protection rules than your country of residence.

8. Children's Privacy

The Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 16, we will take reasonable steps to delete such information promptly.

9. Third-Party Links and Services

The Service may contain links to third-party websites or services that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party services you access.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by updating the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@egobot.app.